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Shipping Methods
Services available for mainland Portugal:
Warehouse Pickup:
You can pick up your order at our warehouse at Rua da Constituição, 270 - 4200-192 Porto, from Monday to Friday from 8:00 am to 12:30 pm and from 1:30 pm to 5:00 pm.
GLS Carrier
Your order will be delivered to your home the next day, a tracking number is generated that you can follow online at http://www.gls-group.eu. If you cannot receive your order, you should consult the transportadra website and check if your order was left in a parcelshop or if it will be delivered again.
Services available for International Shipping:
GLS Carrier
Your order will be delivered to your home within 1 to 10 working days, a tracking number is generated that you can follow online at http://www.gls-group.eu. If you cannot receive your order, you should consult the transportadra website and check if your order was left in a parcelshop or if it will be delivered again.
Delivery Times
Delivery times may vary depending on stock and shipping method chosen, but this variation will take from 1 to 10 business days for you to receive your order.
Shipping Status
When we send an order, and whenever the delivery service provider has this service, an email will be sent with the information of change of status of your order as well as a tracking number to be able to track your order.
You can also log into your account and view this information.